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Facebook’s changes and college media: appification on the way?

September 23, 2011 in College Media, industry news, social media

Some of the biggest news in social media the past two days has been the announcement by Facebook of a whole passel of new features, changes to their interface, and ways for news media to interact with the Facebook mob of users (now around 700 million).

There’s more coverage in the tech blogging/press universe than I could possibly link to, although I’m including some links at the bottom of this post if you’re interested.

photo via GigaOm

The big change for users will be the Timeline. But for media operations, the big change is in the application space. Several large media outlets – Washington Post and the Guardian UK among them – debuted new “social reading” applications. These applications allow you to read articles within the Facebook interface and then notify your Facebook acquaintances as to what you’ve been reading.

Now why do I think this is going to be important for college media? Perhaps an illustration is in order. I’ll pick on a large media outlet like The State News at Michigan State.

Let’s say they develop a Facebook app like the ones listed above. Facebook users can then allow that app to hop into their newsfeed (or whatever they’re calling it this week at Facebook). When one of The State News’ readers reads an article in Facebook, a link to that article will be shared with that user’s friends, which may push more readers into The State News app, and bring in a wider connection to the paper’s online content.

From what I’ve read, the media outlets are able to sell advertising in the app outside Facebook’s advertising platform (from the Guardian story above), so there’s added value for online advertisers.

And as much as I talk about developing web sites, it’s pretty obvious that a huge number of college students spend a lot of time in Facebook. And getting content in front of college students’ eyes (especially online) is always a challenge when college newspaper readership remains committed to the print edition.

Will college media outlets do this? It’s too early to tell. I’m aware of some outlets that have been using Facebook pages for a social media presence. This is a slightly different paradigm, and totally new on the radar. But I’ve already seen information on my FB page about what articles people are reading on the Washington Post Social Reader. It’s worth experimenting with, at least, as a way to expand the reach of your digital footprint.

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Google+ invites still available

August 23, 2011 in social media

googleplusI’ve used Google+ once for a “hangout” to talk to two different interview subjects at the same time. Otherwise, I’m following other journalism leaders and posting links to the blog on there. If anyone reading this doesn’t have a Google+ account yet and needs an invite, drop a comment below, or e-mail me.

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Managing in the Digital Age

February 12, 2011 in management, social media, Training

I’m tweeting from the Mid-America Press Institute workshop “Managing in the Digital Age” today and tomorrow.

There’s going to be a lot of talk about social media, analytics, and mobile journalism, and a discussion about app development with folks from stltoday.

You can find details about the workshop here, and follow the tweets using the hashtag #mpinews

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Gregory’s Twitter Tips for journalists

September 8, 2010 in social media, Student voices, Twitter

Sara Gregory, community manager for the Daily Tar Heel, created a slide show for fellow student journalists about how to use Twitter responsibly as a journalist. Worth a look. (via Erica Perel on the CMA Listserv).

Twitter tips

One way not to do online comments (rant)

July 16, 2010 in Community, ethics, industry news, management, social media

Credit cards
Image via Wikipedia

Over the life of this blog, and in my studies of the online news business since 2001, I have seen so many efforts to rein in online comments that my eyes roll when I see a new round of pearl-clutching from news editors and publishers about how nasty commenters are on their web sites.

But of all the efforts, this effort by the Sun Chronicle in Massachusetts has got to be the prize-winner for ways to kill off a commenting community. The SC not only wants readers to register to comment using their real names and addresses, they want users to give up credit card information and pay a one-time fee of 99 cents for the privilege!

The opportunity to post comments on stories on Sun Chronicle websites will be restored this week, Publisher Oreste P. D’Arconte announced today, with posters required to use their real names.

To enforce this change, all posters will be required to register their name, address, phone number and a legitimate credit card number.

The credit card will be charged a one-time fee of 99 cents to activate the account.

Look, I can understand the desire to have a well-functioning, civil community of readers commenting on your web site. I can even understand the desire to have people use their real names when commenting (although I disagree). But demanding that readers give up sensitive financial information and then billing them just to leave a comment on a web site is … well, I can’t use the words I’m considering right now on a family web site.

Of course, if the Sun Chronicle were serious about wanting comments, they could use Facebook Connect. It’s not 100 percent foolproof, but it would tie a comment to a user’s online identity in a more meaningful way and discourage or eliminate “anonymous” comments (pro-tip: when a user puts a name – even a made-up name – in a comment box, it’s not technically “anonymous,” but “pseudonymous”).

More likely, this change will drop the Sun Chronicle’s commenting community to near zero. And if I were an enterprising web denizen in one of the paper’s communities, I’d be busy putting up a web site that allows users to comment on SC-related articles without registering. Just provide headline links to SC stories in blog posts and allow comments on those posts. No need to steal content.

I’ve often gotten the vibe that a vast number of news media professionals hate comments, and would rather not deal with them at all. After all, people on the Internet can be real jackasses when their name is not associated with what they write.

But shutting off comments on your site – or trying to get people to pay to do so – is no real solution. It just drives people to other places on the Internet where they can comment without fearing for their jobs, or their social status, or whatever.

Last year, Va. Tech’s Collegiate Times student newspaper went through a similar type of situation. A campus committee was dismayed that there were racist comments showing up in the comments on the Collegiate Times’ web site. So the committee’s solution was to try to get the news org. to stop allowing anonymous comments by cutting off university funding.

Brilliant!

No mention of, you know, actually dealing with the disgusting underbelly of racism that brings these comments out. Just sweep the problem under the rug so the campus community looks pristine.

The truth of the matter is that managing an online community of commenters is work. It’s like tending a garden. If you don’t put in the work to root out the weeds (abusive commenters), you won’t get the vegetables (cogent commenters) to flourish.

The Sun Chronicle‘s recently announced policy roots out the weeds by digging up the entire garden.

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Site matters: new plug-ins added

June 16, 2010 in CICM shop talk, Twitter, Wordpress

I’ve added three new plug-ins to the site based on some browsing through the CoPress WordPress plug-in wiki page recommendations. I hope these plug-ins will add to the usability of the site. Please leave a comment or send me some feedback if you like or dislike them.

Expanding Text: This is a plug-in that uses Javascript to hide certain content on the front page, and allow you to click and show the content if you want to read the full content of the post. The key here is that the plug-in expands the post on the front page, so the browser doesn’t have to load a whole new page with the full text of the post.

Print Friendly: This plug-in allows you to reformat the text in a format that doesn’t waste paper when you want to print out a blog post for future reference or handouts or whatever. Often, when I print out a blog post on someone’s blog, the header, footer and sidebars get printed as well as the actual content. This wastes paper with stuff you don’t need or want in the printed version. The button is at the bottom of the post.

Twitter Tools: I’m trying this one out to see how it works. This is supposed to integrate Twitter into your admin area of a WordPress site, so Twitter will be updated when you publish new content. It also shortens URLs using bit.ly, adds hashtags, and excludes categories.

Finally, just a reminder: At the bottom of each post is this button:

badge

This button allows you to suggest edits, grammar and spelling corrections to the post author using Editz (formerly known as GooseGrade). Feel free to use it if I make a mistake. I will regret the error. :)

Using social media to land a job

December 28, 2009 in blogging, career talk, Community, General Media, industry news, internships, social media

resumeAs student journalists master the different ways social media can be used to report news and strengthen a publication, tools such as Twitter, Facebook and personal blogging can play an important role in nabbing a job or internship.

Think of it this way — it’s a bit more complicated than just sending out a resume and hard-copy portfolio.

New media guru David Spinks says college journalists on a job search must develop a social media strategy to help separate themselves from droves of others on the prowl for a particular position. Spinks serves as the community manager for Scribnia.com, an online platform for both bloggers and readers, as well as the co-moderator of young professionals Twitter chat #u30pro.

“Social media provides a huge opportunity, ” Spinks said. “It provides an opportunity to build those connections that you wouldn’t have otherwise.”

A personal blog or portfolio site is a must-have for any aspiring journalist entering the job market. (Check out 10000words.net’s list of outstanding journalist portfolios).

“A blog has many values — you can write about anything, but it’s all about how you engage and connect with readers,” Spinks said. “It allows you to establish yourself and tell people about who your are.”

“It’s the differentiator between you and everyone else,” Spinks added.

Blogging frequently and with specific headlines to enhance search engine optimization is one key to attracting readers, but be sure to ask for reader feedback and to enable commenting on the site to create a dialogue.

A personal blog or portfolio site can serve as the corner stone to the online image that new journalists must shape, said Spinks.

“It’s really important that you shape a that image of yourself — that image that comes up when people seek you online,” Spinks said. “It’s up to you personally how you present yourself. Part of blogging and social networking is showing more of your personality and being more transparent. But then there’s the saying that you shouldn’t have anything online that you wouldn’t show your mother.”

Spinks advises that job seekers not to  overlook the networking aspect of social networking, using sites such as Twitter, Facebook and LinkedIn to build relationships.

“You should purposely seek out those relationships,” Spinks said. “When I was out looking for a job after college I would seek out the people who worked for the company through social networking before I applied, before I sent out my paper resume and cover letter.”

For more professional new media tips check out Spinks’ blog at davidspinks.com or the #u30pro Twitter chat at 8 p.m. EST on Thursday.


New site hopes to connect student journalists around the world

August 20, 2009 in College Media, social media


Global Student Journalists is an ambitious, aptly-named new project by Anna Rodrigues, a journalism professor at Durham College in Canada.

Professor Rodrigues was kind enough to answer some questions about the site via e-mail.

The backstory:

About 18 months ago I began hearing from employers that they were looking for interns with skills in social media management. I didn’t think that Facebook or Ning would work in a classroom setting so I began thinking about a way I could teach online community management without using the social networks already out there.

Durham College has a department called the Innovation Centre and its job is to provide support to faculty through workshops and courses. This department also funds innovative classroom projects so I wrote a proposal and applied for funding to create an online social network from scratch in June 2008.

The funding was approved and an outside website developer was chosen to build the site in December 2008. The website finally went live last week.

The goals for the site:

-This network will be used in my classroom to teach about online community management. The work and comments that are uploaded have to be approved before being posted so my students will take turns moderating the site.

-I’m hoping students will be able to see the craft of journalism through the eyes of other student journalists from around the world.

-The Resources page will hopefully become a handy resource area for student journalists. I will be posting links to reputable journalism training on the web; stories of interest to student journalists, interviews with journalists etc

The global perspective is welcome, and hopefully Prof. Rodrigues will update us as the site grows. Check it out and register if you’re a student journalist. Since I’m not a student, I don’t have access, so maybe some student out there could share some of their experience with the back end of the site.


SEC climbs down from teh stupid?

August 18, 2009 in social media, Twitter

Jack Lail points out that the SEC is “rethinking” their lame policy mentioned in this earlier post. Jack points to a bunch of the blowback the SEC has received from fans and Internet-savvy folks.

The SEC posted the following on their Twitter feed (ironic, isn’t it?):

To our Twitter fans, we have heard you. We’re working on clarifications to our policy and should have something done soon.

Just so we’re clear, this was the “draft” policy:

Ticketed fans can’t “produce or disseminate (or aid in producing or
disseminating) any material or information about the Event, including,
but not limited to, any account, description, picture, video, audio,
reproduction or other information concerning the Event … .”

The best “clarification” I can think of would be the following:

We sincerely apologize to our fans for not getting the fact that paying customers who help promote our events are in our best interests as an institution supposedly promoting scholar-athletes. This policy has been deleted.

I don’t have a dog in this fight, since Div. 1 football without a real national championship is pretty lame anyway, but the principle stands: fans pay to support your teams. they “disseminate” information about games because they care. Trying to police their ability to talk to their friends during a game, or save a video of their experience to the web, or twitter their experiences to their followers is just a lesson in wrong.


SEC goes with teh stupid: tells fans they can’t tweet

August 14, 2009 in Multimedia views, social media

SEC Logo

Image via Wikipedia

I continue to think that there is only so much stupid that can be brought to bear in the world of big-time college athletics. Sadly, the SEC is the latest to disprove my theory. (props to Jay Rosen @jayrosen_nyu on Twitter, for the head’s up)

Ticketed fans can’t “produce or disseminate (or aid in producing or disseminating) any material or information about the Event, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the Event … .”

The SEC is getting some blowback for their policy. Not from the media, but from fans. If I were a fan paying premium prices to watch the tenant-farm system that is big-time college athletics, I’d be miffed too.

Of course, this isn’t the first, nor will it be the last, episode in the continuing series of “college athletics attempts to deny reality.” The NCAA has propagated the stupid for a couple of years now related to journalists reporting from games.

Now that one of their own has turned their attention to the fans, will there be some sort of “grasp of the obvious” coming from the heads of various sports entities? I doubt it.

To be clear, we haven’t seen this kind of push back from the NCAA at EIU, since we’re not in the conference with the big time money deals with major networks. Thankfully, we can practice new media coverage so far.

But rather than just castigate the SEC for their stupidity and short-sightedness, here’s a proposition for how to make lemonade out of the new media lemons you think you’ve been given: create a place on your site, or the site of your corporate broadcast overlords, where fans can upload their videos, tweets, whatever, to add to the texture of the games. In other words – surf with the wave, not against it.

Why does this seem so hard for some to get?


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