BigLickU aims social network at college students; huge implications for college media

January 30th, 2007 by Bryan

special report
UPDATE 4-18-07: For information about the Virginia Tech shooting, see this blog post.

UPDATE III: Be sure to read the response from Chris Winston of BigLickU in the comments.

UPDATE IV: Read the comments for more from college media advisers for whom I have a great deal of respect.

College media advisers and editors - especially a certain subset of folks located in close proximity to metro dailies - had better turn a watchful eye toward Roanoke, Va. over the next few months. A new Web site and approach to reaching college audiences might be the biggest challenge yet to campus media dominance and ad revenues.

From the intro screen of BigLickU.com:

Every year, thousands of incoming and returning Southwest Virginia college students confront tough questions that never appear on an exam. How do I find cool stuff to do? Where do I get my hair cut? How can I sell my used TV? Where is the team playing this week? How do I keep from being screwed on a lease? Where do I meet new people? How do I find the best pizza or hamburger?

In February 2007, a new local social networking Web site will launch to help students answer these questions. With a network only open to those with .edu addresses and content for and by college students in the New River and Roanoke valleys, Big Lick U may be the best thing to happen to college students since beer pong.

big lickBigLickU is being put together by the minds behind Roanoke.com, which is the web site of the Roanoke Times. Roanoke is one of the most innovative newspapers in the U.S. - they just won a digital edge award for best overall news site for their circulation category (75,000-250,000).

And the social network is aimed squarely at the students at Virginia Tech, Radford, Roanoke College, Hollins University, Ferrum College, New River Community College and Virginia Western Community College. You have to have a .edu domain e-mail to even sign up. If that sounds familiar, it’s the approach that made Facebook a major success.

From an AdAge article:

An edgier social-networking site will be rolled out by the Roanoke Times over the next few weeks. “Big Lick University” is a MySpace-styled effort designed at delivering the college students in the southwest Virginia daily’s coverage area — and the estimated $180 million they spend annually — to advertisers.

“Big Lick” is a faux campus. A “Dining Hall” section features student restaurant and bar recommendations. A “Residence Hall” lets students leave messages for one another on their room’s “white board.” Students have to register to use most of the site’s features.

“The idea is Facebook meets Citysearch meets Craigslist meets campus paper,” said Dan Wheeler, the Times’ director of digital media. “It seems like a stretch for a newspaper to be doing this, but … bringing people to advertisers … is what we usually do.” (emphasis added)

Notice the reference to the campus paper? Yes. That’s you they’re referring to.

While college media organizations maintain that we face competition from local newspapers for advertising dollars, we have a natural advantage. The college market is our home turf. In print, we have an audience with a natural affinity for the content we produce. We have the brand that’s tied to the college. And college students aren’t known for reading their local city daily (or weekly, for that matter).

Online is another matter. There’s little natural advantage for the campus newspaper online if the big daily comes in and does something disruptive that adds value you can’t offer.

And just in case you don’t believe this should concern you (”It’s only in Roanoke”), Wheeler was talking up BigLickU at the Newspaper Association of America’s marketing convention in Las Vegas this week.

He sat on a panel with newspaper online media gurus and plotted the outlines of the site:

Dan Wheeler of the Roanoke Times spent his time introducing us to a new site his company is going to be launching called BigLickU.com It’s a social site that brings together more than 50,000 college students at seven schools in SW Virginia through entertainment, information and advertising.

Features of the site:

  • The “students” are registered users
  • “Administration” in keeping with the university theme
  • Content – 90% + student generated
  • Advertising – not just beer, but the many advertisers that want to reach these students (emphasis added)

Dan explained how they created this site like a university. It will have an “athletic center,” “dining hall”, “residence hall,” “bookstore,” “student life center,” “quad” and a “study lounge.” Each one had a networking/communication feature.

Dan: “We think that local does matter, and we can provide something that students can do virtually with local information and local interactions.”

It doesn’t take a rocket scientist to draw the connections. College students are a sweet advertising market. Local newspapers - hungry for readers - are eyeing that prize. It’s clear they aren’t going to win these students to reading the print (dead tree) version of their products. It’s questionnable whether students would even read the online version. So the best way a local paper can reach that college student market? Build a site for them.

Will it work? Who knows. My suspicion is that Roanoke is not the type of organization that is going to abandon something like this after a couple of months. They are obviously putting some effort into buildling this out, and they have experience being patient (witness TimesCast, their online video experiment).

Rob Curley suggests a rule of thumb: that any innovation experiment needs at least 18 months to grow before judging it a success or a failure. That’s 18 months of BigLickU hitting up local advertisers and students to bring them together on its site.

And if Roanoke is successfully able to leverage its knowledge of local information (there’s that hyperlocal angle again) in a way that is edgy and appealing to a college market …

Newspapers (news media companies) are becoming more attuned to the possibilities of leveraging that local content to cater to niche audiences, and building up the content by social networking. Don’t believe me? Here are a couple of examples:

bakotopiaBakotopia - “Bakotopia is an online community for the young, hip, and young-and-hip-at-heart of Bakersfield, California.” This site is owned by the Bakersfield Californian, but there’s no BC branding.

vitamnVita.mn - “Vita.mn is your ultimate guide to what’s going on in the Twin Cities.” Entertainment guide for Minneapolis-St. Paul. Run by the Minneapolis Star-Tribune.

Then there’s Lawrence.com, and the assorted sites that serve the University of Kansas student market. None of them is as much of a direct competitor to college media as BigLickU is striving to be.

If Roanoke is able to convert advertisers to their online offering, expect other companies to try to follow suit.

Ultimately, who should be concerned with a BigLickU knock-off coming to their town?

A college media operation that is:

  • serving a student population of over 20,000
  • almost entirely supported by advertising revenue.
  • located in a city or metro region with a medium- to large-circulation daily newspaper with even a modicum of web savvy.

Really, the first qualification is a maybe. You could be a smaller-circulation paper in a metro area and this would still apply. Off the top of my head, I can think of at least a handful of operations who are in that position right now.

Obviously, for many college media organizations, the prospects of having a hyperlocal social media site run by the local big daily is not an immediate concern (except in Roanoke).

But it’s something to keep in mind. It’s something that will disrupt the status quo. The best way to meet this challenge? That’s a good question. Certainly, the first thing you can do is ramp up your online presence and build a stronger connection with your students online. I’d rather be preparing for that possibility and developing a strong online presence than be caught flat footed if (when?) such a site drops in your back yard.

Other options? Leave your thoughts in the comments.

Update: props to Steve Yelvington, where I first learned about this.

Update 2: changed the title to be more descriptive.

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11 Responses to “BigLickU aims social network at college students; huge implications for college media”

  1. Chris Winston Says:

    Bryan, you bring up some great points about what newspapers are trying to do to reach new audiences, especially younger audiences. Times-World, through Timescast and other offerings, has attempted to do that for awhile. BigLickU is just another example of that. Thanks for discussing this topic, and the potential implications on college media, in such a thoughtful way.

    I will take one quick moment to challenge one essential element to your entry: We do not see ourselves as a direct competitor with campus media. Students will continue to pick up and read their campus papers to find out news and information that is affecting their campus and town.

    Since we are attempting to cover an area that includes seven such schools, we will be focusing on the topics that unite these students — shared experiences, if you will. Our stories will center around universal themes of college life, whether you are a Hokie at Virginia Tech or a student at Virginia Western Community College. Our emphasis will be in the macro, and shouldn’t affect campus newspaper staffs’ ability to connect their audiences with news and information.

    In fact, some student media groups are exploring ways to work with us. Our content management system is open, so anyone can post a story. Some local student media groups are considering using our site to gain a wider audience, by posting their stories and pointing out that they originally appeared somewhere else, with a link.

    Regardless, your point about boosting online campus news sites is very important, and they are skills that every budding journalist (be they print, radio or television) should be acquiring. We’re not sure where this is headed, but we have a sneaking suspicion it has something to do with the “tubes” that make up the Internet.

    Chris Winston
    Provost
    BigLickU.com

  2. ralph braseth Says:

    My greatest fear is that college media will assume a defensive posture when dealing with the sweeping changes that continue to come in waves (perfect example with BigLickU). My first reaction was to smack myself for not thinking of it first. I have an e-mail sitting in my box from the editor of the Tupelo newspaper. A small daily by most standards, but one that has always tried to serve Oxford, Miss. as part of its audience. He wants to get together to explore ways we might work together. Scary? Opportunities? Strange? Yup, all that and more. I’m not sure we will be able to work together, but I surely won’t miss the opportunity to talk. Ironically, he’s a former editor of The Daily Mississippian. And look at Mr. Winston’s title above: Provost. They’ve put some thought into this.

  3. Kelly Wolff Says:

    Bryan, thanks as always for timely and insightful work on new media trends in the college environment.

    I’m very interested in hearing more from Chris about the collaboration opportunities he sees for student media groups with his site. I haven’t talked with Chris yet, but another Roanoke Times representative did request a meeting with the editor of the Collegiate Times last semester. The CT editor went in to talk about collaboration, but came out disappointed that while the Roanoke Times seemed to want free content from the Collegiate Times, it wasn’t willing to open up a discussion about any kind of compensation from advertising revenues for it.

    Collaboration between professional media and student media is a great concept if it is to be a two way street. Professional media outlets rightly grumble about their stories being harvested to supply free content for advertiser supported aggregator sites. Links and attributions don’t pay the bills for salaries, computers, or DSL lines.

  4. Eric Jacobs Says:

    I just returned from the Newspaper Association of America Marketing Conference in Las Vegas, where the folks from Roanoke showed off BickLickU at a session on what commercial newspapers are doing in the area of social networking. I had three immediate reacitons to the BigLickU presentation:

    (1) It seemed brilliant. I don’t know if the user experience in real-life will match the way it was all laid out in the presentation, but yes, they have clearly put a LOT of thought into this.

    (2) If I was one of the college papers on the campuses covered by BigLickU, I’d be worried. At this moment in time, community involvement in newspaper web sites seems to be the most common consensus about our future. If college students gradually shift readership from print to online, college newspapers whose web sites mostly mirror their print edition are surely going to lose reader share to more “fun”, interactive, relevant-to-them sites like BigLickU. I would disagree with Chris Winston’s comment that they aren’t competing with college media. Sure they are. First, for eyeballs, time and mindshare. And then for ad dollars. I’m not slamming them; I’m giving them props — but this should send a chill down the spine of any college paper in this market (and others which will follow, especially if BigLickU is successful).

    (3) I kicked myself why college newspapers haven’t headed in this direction already, and wondered whether we can still get there in time. I’m going to be talking with College Publisher tomorrow about whether they see this type of system as part of the future, and whether they’d be willing to develop some of the pieces of technology for the newspapers which are part of their network.

    Overall, there was a pretty upbeat tone to the NAA Marketing Conference. Newspapers, tired of being told they’re losing readers and headed towards oblivion, are fighting back with a lot of online efforts. Newspaper companies are practically falling over themselves in the in transition to becoming “platform-agnostic” information sources. And they’re racing forward with lots of new sites and ventures, many of which not directly connected to the flagship newspaper brand. “For newspapers, the monolithic business model is dead,” said one speaker; a business that runs a portfolio of products is the new focus.

    In fact, the tag-line of the newspaper industry’s 2007 marketing message is “Newspaper. The Multi-Medium”. (That new campaign looks to be a powerful offensive directly confronting the concerns people voice about newspapers. Among the upcoming ad headlines: “The Internet is the best thing to happen to newspapers since the paperboy”, with copy going on to explain that readership of newspaper online sites by 18-24 year-olds is growing, not shrinking; “Is Newspaper New Media or Old Media? Yes.” and “You’ll never get 140 million Americans to agree on anything about the news. Except where to get it.”)

  5. Chris Winston Says:

    Fascinating discussion. I certainly need to visit this site more often.

    I know Kelly said she would like to “hear more” from me, but I am probably going to give her more than she bargained for.

    In short form, I would like to point out the ways that I think campus media and local news organizations can work together for the benefit of both. Though I’m not sure any of these will “pay the bills” for either side, it can be mutually beneficial in a number of ways.

    Among them:
    1. If campus media organizations allowed their stories and photos to be reprinted in local media (with attribution, of course — not an uncommon practice in the industry), then a different audience, including the surrounding community, would be exposed to the fine work of student staff members. This can lead to many additional opportunities for students, including future job prospects with that organization or someone else.
    2. Collaboration between the two groups allows for the students to also be exposed to many additional training opportunities. We welcome the chance to speak to classes and student organizations about the industry and its trends (I spoke last week to SPJ at Tech, and I will speak tomorrow to a media class, for instance.) We can offer students not only lectures, but also job shadowing, connection to internship opportunities, hands-on editing, idea generation and critiques. All for free. This can be especially important for universities without journalism-specific degrees. We believe these things contribute to improved campus media.
    3. Additional job opportunities for students: When I was in college (Go Cocks!) I was able to go to class, work for the campus paper and work for the local daily at the same time. We would love to have more students working for both campus media and us. And we do. In fact, the Editor-in-Chief of The (Radford University) Tartan covers technology for us. Sadly, some campus media organizations do not allow their students to gain valuable experience with local media at the same time (whether it’s us, local weeklies, television stations, radio stations, etc.)

    No, the two groups will probably not be sharing revenue anytime soon. We are, however, compensating the students who work for us through pay and academic credit. And we believe we are working to build a better generation of journalists in the meantime. And in the end, isn’t that a great goal for all of us?

  6. Bryan Says:

    I want to thank all of you for these comments. These types of discussions are fruitful and will hopefully benefit everyone in the long run.

  7. David Adams Says:

    Wow! I skimmed through this yesterday. Have spent considerable time reading this discussion and thinking more deeply about it today. We seem to be one of those organizations that Bryan indicates might be at the most risk for such things as BigLickU sites. We’re fully supported by our own advertising revenue. We certainly have a student population in excess of 20,000 (actually, in Bloomington alone, we have 38,000 at IU-Bloomington and another 4,000 at Ivy Tech Community College). And we’re only 50 miles south of Indianapolis, whose daily paper is a Gannett product.

    I again will acknowledge that I don’t know where all this is going, but we are featuring more blogs, podcasts, Web-original content than ever before at www.idsnews.com. We were recently rated PC-magazine’s most “wired” and “unwired” public university campus in America. Our Web site continues to grow by nearly 100 percent increases in page views and unique visitors over the previous year’s monthly figures. This has happened several years in a row now. However, in or $2.2 million operation, only 3 percent of our revenue is coming from online. I should be happy that we had only about 1 percent of our revenue coming from online operations only a year ago. And, strangely, through better redistribution efforts of our print paper, our daily pickups this year are averaging about 600 more than last year’s figures. I frankly see, at a largely residential campus, that we have the opportunity to continue growth and quality efforts in both print and online. I might point out, from the very beginning of our online site in 1995, we’ve been hiring IUB students to do all our programming. We’ve “partnered” with a couple of national sites to garner more national advertising revenue, and both those partners are no longer in business. However, we’re been fortunate because we’ve always continued to host our site on our own servers.

    Most the discussion on this topic and possible challenge deals with the potential threats to the business model for student media newspapers and their online operations. As a life-long journalism educator, this concerns me. The one thing that few keep forgetting to mention is that one of the primary goals and reasons for student media programs is to give mass comm students opportunities for practical experience and growth in the current and future.

    Rather by accident, because no student applied to by our newsroom’s “new media director,” we reorganized our spring orientation training in early January. We brought back one of our recent grads (who actually built our softward online “publishing” tool a few years ago). He led our spring semester staff through exercises that helped build confidence in the students. He also electronically “hooked us up” with the folks at the WashingtonPost.com, one of whom is his wife. The prime purpose of our spring staff training: to get all desk editors comfortable with developing and publishing materials unique to the Web on our site. Now, instead of two or three students having “publishing rights,” we have about 35. As January ended yesterday, we’ve revitalized our online efforts and have had more sound photo galleries, video-audio podcasts and, in general, more original online content than ever before. I might also say that the print paper has been exceptional thus far as well.

    I always like to say we offer one of the best learning laboratories on our campus, and it cost Indiana University absolutely not one red cent. I hope all of us will continue to learn as much as we can, but keep front and center that we exist as a central part of the education of our student media staffers, as well as to give a true “voice” to students on our campuses. I honestly don’t see BigLickU or other such operations being able to replace those central missions. It is our obligation, as student media leaders, to keep learning, growing and pushing our student journalists into this bold new world of new media, no matter where it might be headed.

    I again thank Bryan Murley, Chris Carroll, Ralph Braseth, Eric Jacobs and Rob Pongsajapan (and others) for leading the charge in encouraging all of us to keep our eyes and ears tuned to the current and future changes that propel media in directions of change that are moving us faster than we can “Blink” (great book, by that way!). I am personally thankful that I have been blessed to have a position that doesn’t allow a lot of time to stagnate. To do this in our ever-changing field will likely do harm to our programs and the students were are privileged to serve.

  8. Kelly Wolff Says:

    Chris’s additional comments are a most welcome part of the discussion.

    Students at student media always have the opportunity to work at the local daily and other media, whether the policy of the editor or the student newspaper allows them to do that at the same time or whether they choose one or the other at one time. That’s exactly what we hope student media is preparing them to do. I encourage them to do so because both student media and professional media experience are valuable for creating future journalists and media producers.

    There are student media models that provide the basic learning environment for college journalists whether certain revenue targets are generated or not. In other student media models, the existence of competition is a real economic factor that dictates whether student media will be there at all or not. That environment, usually totally out of the hands of the students involved, will play a big role in determining whether student media can afford to provide its content for free to competitors or not.

  9. Lloyd Goodman Says:

    Frequent reader, first-time discusser ….

    This seems like a natural model for us in the Dallas/Fort Worth metro area, but the immediate (vs long-term) threat seems to be more to the free weeklies and free daily giveaways that the metro dailies are starting. The free weeklies already are competition for us. The idea-killer for us to do this would seem to be having enough staff to compile and update the entertainment listings. In the brave new world, what would be the ethics / legality of creating an online pub like this but linking to other existing pubs for the miles and miles of listings?

    re: comments by others about “back in the day” when we all took full class loads, worked for the college paper and worked for the local paper, too. Most students I work with can no longer afford to do all of that. College is too expensive. One of their jobs has to pay the bills. When push comes to shove, we’re what they give up, albeit relictantly.

    Great discussion. Keep it going.

  10. chris carroll Says:

    I’m struck by a couple of themes expressed in the comments, above. First, Eric Jacobs who I very much respect rightly points out that “At this moment in time, community involvement in newspaper web sites seems to be the most common consensus about our future. If college students gradually shift readership from print to online, college newspapers whose web sites mostly mirror their print edition are surely going to lose reader share to more “fun”, interactive, relevant-to-them sites like BigLickU. . . .I kicked myself why college newspapers haven’t headed in this direction already, and wondered whether we can still get there in time.”

    I’m delighted to see this awakening and urge all our peer college media advisers to join the “reinventing” revolution. We in the CICM have been shouting this from the rooftops for some time. A year ago we at Vanderbilt perceived Facebook and its interactive, social-networking brethren sites to be the greatest competition for our students’ media consumption time and attention. We all now know that the line between content creators and audience has evaporated – the “audience” demands its share of the conversation. So, we spent about five months developing InsideVandy.com, a converged student media news/community news/social networking site and permits anyone (even you) to get a free account and participate, and launched it this past September. It’s still a work in progress and is only slowly attracting habitual campus users and winning some recognition – but I agree with Rob Curley’s rule that innovative experiments need 18 months to achieve total success. The point is, we’re about eight months behind where we should be to be as competitive as I would like in this marketplace. I keep looking for other college media sites out there ahead of us, but I am unaware of any that offer students the opportunity to participate beyond posting comments or clicking on surveys. So, with BigLickU on the immediate horizon, the question for college media operations is when will you start your 18-month clock toward innovation success? My hope is that with more folks joining the effort, everyone can benefit and get faster to market using common solutions. I’m confident that the folks at College Publisher are working on this, and we in the CICM are exploring the creation of templates for plug-and-play content management systems that include community journalism/social networking that we can give away for free.

    The other comment that has me pondering came from another veteran of student media who I respect, Dave Adams. He expressed an understandable frustration over the focus on college media business before college media education. I have to confess I’ve come to see the two as inextricably linked. Sorry if this sounds melodramatic, but I believe the central issue confronting college media today is the fight for relevance, which is in effect the fight for survival. I realize the dynamics vary from campus to campus, so changes will occur at different speeds, if at all. But consider this: What if your student newspaper keeps plugging along, printing as scheduled (most are weeklies, nationally), updating websites only when the paper is printed, only with the content that is printed (as most nationally continue to do)? As the advertisers and audience migrate away, who will care if college media exists? As campus budgets shrink, will college media be a priority to receive a subsidy of student fees? With the public perception of journalists in steady decline in recent years, who among the trustees, administrators, student government officers, etc., will shed a tear for the demise of traditional college media? Who will serve as the champion for the survival of college media if it’s defense does not include the strong argument of relevancy?

    In increasing numbers students are going to invest their limited time to plan their calendars, learn about events, gossip, network, share their opinions/photos/music/videos, entertain and be entertained, and basically navigate their daily lives at sites like FaceBook, MySpace, UTube, Google, and BigLickU. Where do we in college media fit it? I worry that unless we become as nimble and business-model oriented as these for-profit media companies, any discussion of the academic mission of college media will be, well, academic. Ultimately, I can’t imagine a better educational experience for the next generation of journalists than having a front seat view and role in confronting the business and audience challenges that face college media.

  11. Roland Lazenby Says:

    We are planetblacksburg.com, an alternative, online college media organization in Blacksburg. My student editors met with Chris Winston tonight and discussed sharing stories with BigLickU.
    Our concern: What happens if college media partner with this business venture, and because of that partnership, the college media begin to lose identity and integrity? These ventures will no doubt be popular with relatively desperate newspaper companies. What if the ventures fail and the newspapers abandon them? Will college media be weakened and destroyed in the process?
    Unfortunately, no static position is acceptable in this game we play. You move forward or die. The future is a murky reality; the past is, well, history. I teach journalism at Virginia Tech. I tell my students they inhabit the postmodern age, defined many ways but characterized mostly by relentless and unforgiving change. It is their job to learn to inhabit such an environment. What better way to teach them than college media?

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